Political Ideology

Chapter#4-Poetical Culture and Ideology In the textbook, American Political Culture Is described as the extensive communal pollens, standards, and morals citizens have In correlation with the government, as well as in relation with each other. One of the contributing factors that make the culture that way is suffrage, which is the right to vote. For example, our thoughts in suffrage went from the belief that white men who own property are allowed to vote to all citizens who are adults, besides criminals in some cases, have that right.Another season for this would be deliberation, which is the procedure where administrators or people gather to converse and contemplate public Issues, along with social capital, which Is democratic and municipal series of debating, agreement, and regard for contrast, which derives from involvement in optional groups. An example that represents these overlapping ideas is political campaigning because of their extensive use in internet that allows people t o interact with each other on their thoughts.Our shared values include natural rights (born with moral rights), liberty sovereignty), equality (providing fair opportunities to all, no discrimination), Individualism (freedom of action for individuals over group authority), respect for the common person (does not have to be superior with money In order to be respected; common people can be successful: makes economy thrive), democratic consensus (we all come to a common line), and majority rule/popular sovereignty (allowing people to decide who can go forward on).These can all relate to political culture, because these are what we believe in as a nation to be Just, and these beliefs that we hare with others and the government is political culture. The most Important aspects are equality, and respect for the common person, because without these two attributes, our nation would not provide equal opportunities to everyone who are not considered to be superior above all else because of the lacking amount of money they have.Equality and respect for the common person helps to make our democracy prosper. The American Dream is defined as â€Å"the widespread belief that the United States is a land of opportunity and that individual Initiate and hard work can bring economic success†(Government by the People 112).In terms of work, success, and capitalism, these can be shown through the ownership of one's private property, availability/people who work hard that get economic rewards (free market system gives everyone equal opportunities and freedom depends on capitalism which helps grow our economy), wealthy people who fund campaigning projects, and wealthy people who fund money to try and influence elections or public policy (such as donating money to organizations to prove their support for that particular topic). Verbalism- Liberalism alludes to the belief that the government can affect fairness and equality of option. Examples of this would be shown through their support on equal access to health care, same-sex marriage, abortion, other forms of individual choices, more environmental protection, education for all citizens, protection for workers' health and safety, affirmative action programs, and tax rates that rise with a person's income. Menservants- Conservatism touches upon the belief that limited government guarantees order, competitive markets, and ones' own personal equines opinions, the main task of the government should be to protect the country from foreign invaders, support economic growth by promoting competitive markets, and free fair trade, encouraging family values, rejecting Judicial laws that allow abortion, same-sex marriage and affirmative action programs. Socialism- Socialism is an economic and governmental practice that depends on public ownership involving production and exchange.Various examples of this would be represented in wanting a immensely expanded role in nationalizing industries, taxing the wealthy more than rower and middle class men, instituting a public Jobs program and cutting defense spending. Environmentalism- Environmentalism is a supposition that looks at environment instead of genes/heredity as the significant element in the growth and particularly the cultural and cognitive development of a group or individual.Examples of this would be viewed through dealing with issues regarding global warming, overpopulation, and genetic engineering. Libertarianism- Libertarianism is the ethics that fosters individual liberty and promotes minimal government, advocating a free market economy, a nonintervention's foreign policy, and a lack of regulation in moral, economic, and social life.Examples of this include favoring major cuts in government spending and a termination to the Federal Bureau of Investigation, the Central Intelligence Agency, the Internal Revenue Service, and the most regulatory commissions, opposing all government regulation (mandatory seat- belt and helmet laws), because t hey believe the attitude â€Å"live and let live† and thinks that an undistorted free market will benefit individuals. I would describe the American people in terms of their political ideology as mostly well balanced, even though the majority of the groups are conservatives, according to figures 4-2, 4-3, and 4-4.My reason for this is because in all figures, they showed a significant amount of conservatives/conservative related opinions that outnumbered the moderate and liberal groups. In figure 4-2, 77% of people thinks that â€Å"there is too much power concentrated in the hands of a few big companies† (116). This issue is mostly interpreted by conservatives. Also, in figure 4-3, once I added up the totals of the sex, race, age, religion, education, and party columns for each of the 4 groups, conservatives won the majority out of the other 3 groups.In figure 4-4, it showed results that there was a slight increase of conservatives in 2008 (most recent year noted), and a steady decrease for other groups as well, including liberals, and moderates, whereas the don't know/have not thought about it group has increased very slightly. Conclusions that I can reach about the ideology of people of the United States are the facts that ideology overtime shown in figure 4-2, is well balanced for all of the conservatives, liberals, don't know/have not thought about it group, and moderates.Also, there has been more of an increase shown in moderate/don't know/ haven't thought about it group, as well as conservatives only. In 4-2, the graph shows how the don't know/haven't thought about it group has increased compared to all else, besides conservatives. In figure 4-3, it also shows similar results, representing that there has been an increase of moderates/don't know/have not thought about it rope (47%), there are more conservatives (17%)/slightly conservative (12%) than liberals liberal (3%).I think that Americans are mostly a part of the moderate/don't know/hav en't thought about it group, because there has been rising solution than the other groups'. This can lead to an indecisiveness for all people who have been passionate in the past with their former group, because they may have disappointed them with agreeing in something/many other things that the person would not agree with, and then not being able to agree with other ideologies as well.

Is the Media Biased? Essay

What is media bias? Media bias is the one-sided perspective of the broadcasters and journalists of the news. I believe that major broadcasts and newspapers can be biased because the opinions of journalists and newscasters can influence the way people view information based on the way it is presented. If we base our views on what’s reported in the media, it can affect our outlook on national and global issues. As I observed news broadcasts between FOX and CNN, I’ve noticed that FOX seems to have a more conservative perspective while CNN and other news broadcasts have a more liberal or balanced way of reporting the news. One of my observations between FOX and CNN was how they reported the CIA scandal of General Petraeus. FOX news seems to place more emphasis on the White House knowing about the scandal but covering it up until the election was over. They show bias towards the Republican Party and seem to illustrate favoritism toward their own political views. CNN focused more on the relationship between General Petraeus and Paula Broadwell and how the FBI began its investigation. Another national issue where there appears to be bias in the reporting was Hurricane Sandy. FOX news analysts felt like White House should have received more criticism on the response of Sandy, as the Bush administration did for Hurricane Katrina. CNN focused more on interviewing victims of Sandy that were affected in this disaster. CNN also questioned several people on the response of the Red Cross assistance. The overall goal of media outlets is to generate revenue and increase viewers, but being bias can sometimes hurt those goals. Media in the format of television, radio, newspapers, and also the internet, are in the business of providing information as well as entertaining viewers, readers, and listeners. The truth of the matter is†¦ Goldberg says â€Å"there is no greater sin than to bore the audience†¦Ã¢â‚¬  (Government in America 227) That uninteresting information and honest facts is not always what attracts a huge audience. â€Å"Ratings are the reason television people do almost everything. (Goldberg 213)† Goldberg states that liberal networks such as CNN, NBC, and CBS, control most of the news market. FOX news has increasingly become more popular over the last years because of the controversial views and bias opinions. This has turned out to be an excellent news marketing concept because viewers that may not agree with FOX news will watch just to hear what the other side has to say. I believe that media can bore people unless there is some sort of controversy, conspiracy theory, or conflict of interest. A media outlet that has become one of the strongest forms of media is the internet. The internet has opened the floodgates to the world which allows anyone to express their opinions. â€Å"The internet is certainly changing the nature of our media system.†(Oligopoly 283) With the rise of the internet, people are able to express their bias opinions using social media, such as Facebook, Twitter, and blogging. Broadcast news does not always report the important issues or what is factual in daily society. The worldwide web has become a more dependable source of daily news where people can find information that may favor their own views. It gives anyone the ability to blog, post content, or videos about our own bias opinions on politics, our government, and other global issues. It also provides us a platform to speak out against the bias news media to whoever wants to listen to our side in our individual way of thinking. There are tons of bias videos on YouTube, such as 9/11 conspiracy theories, President Obama being a terrorist, or the Tea Party being racist against blacks. Even though media outlets can come off as being bias, it is more profitable for networks, and newspapers to have more open-minded journalists that will attract more viewers and readers. The news should be based on real-life incidents and facts but there always appears to be distorted information from different media broadcasts. When the 9/11 attacks occurred, there were many conflicting stories about bombs going off in the streets, more airplanes that were possibly hijacked, and whether or not U.S military fighter jets shot down civilian aircraft. Do interest groups strengthen democracy? An interest group is an â€Å"organization of people with similar policy goals who enter the political process to achieve those aims.†(Government in America 325) They allow particular interests and causes to be heard and to use influence in public decision and decision-making. I think that without these groups, our democracy would be weaker and many voices would not be heard. A theory that strengthens democracy would be the pluralist theory. It claims that interest groups do well to Democracy by â€Å"bringing representation to all† (Government in America 325) and it can increase participation and access to the political system; where it can make democracy stronger. These interest groups want to help the voice of the minorities to work with the political parties and influence them. It gives a voice to many that may feel excluded from the political process. Interest groups represent various social issues from women’s rights, saving the environment, the NRA to Mom’s Against Drunk Drivers. They place emphasis on issues such as economics, the community, and the constitutional rights of all people. The government’s aim should always be to please the public, or to do the best for the state so that these groups can show the government what their group wants to change. In some ways, interest groups can also weaken American democracy because if there are several different factions, no specific interest group will have more power than the other. One positive aspect I see in interest groups is that they encourage more political participation. Some people believe that interest groups can become too powerful causing the general public to suffer as a result. For example, the NRA promotes gun ownership and a right to bear arms while other interest groups are fighting for stricter gun laws to decrease the murder rate in the country. Interest groups are a necessary part of our free society; however the influence of some interest groups may not be the common good for everyone. The 1st Amendment of our Constitution encourages freedom of speech, and the assembly to petition the government, which is what interest groups are based on. It is important to understand that these interest groups can be both helpful and damaging for democracy. Today, I believe that the problem of our government is that they pay more attention to special interests more than the public interests. People are becoming more disappointed in our political system. Instead of people in these groups having an equal say in this process, some organizations are giving an unfair advantage than others. These organizations may have more power and influence to support their issues; however the other groups may not able to fully support their cause due to lack of funds, and also influence. Interest groups can help the democratic process, but only if our lawmakers in Washington listen and fight for these groups. If we want our democracy to be stronger, our citizens must have political power to be shared by all. We should all have a voice in determining our policies in the government, because that is the main goal of democracy. As said by Lincoln in the Gettysburg Address, (â€Å"government of the people, by the people, and for the people.†) If the interests of the people become a major concern across the nation, our government will take action to give the country what they need to move forward towards a united nation. Works Cited Goldberg, Bernard. â€Å"Bias† Faultlines: Debating the Issues in American Politics. Ed. David T. Canon, John J. Coleman, and Kenneth R. Mayer. New York: W.W. Norton and Company, 2004. 209-212. McChesney, Robert W. â€Å"Oligopoly: The Big Media Game Has Fewer and Fewer Players.† The Enduring Debate. Ed David T. Canon, John J. Coleman, and Kenneth R. Mayer. New York: W.W. Norton and Company, 2003. 282-287 Fox News – Latest News Headlines. 16 November 2012. Television. CNN Newsroom. 16 November 2012. Television. Edwards, George C., Martin P. Wattenburg, and Robert L. Lineberry. Government in America: People, Politics, and Policy, Twelfth Edition.United States: Pearson, 2006. Print.

Managing capability Essay Example | Topics and Well Written Essays - 2750 words

Managing capability - Essay Example It is also utilised in order to evaluate the corporate image of Ford within the minds of its customers. In addition, strategic capability of Ford has also been evaluated with the help of varied strategic tools namely benchmarking and balance scorecard. 1.2 Introduction In the significantly competitive automobile market of South Africa, the main objective of every organisation is to enhance their brand equity and uniqueness in order to retain competitive advantage in the market. This can be done with the help of the core competencies and resources of the organisations in order to sustain their brand image and customer relationships in the long run. Ford is a multinational conglomerate and a leading name in the automobile sector, for past number of years. It is an American based organisation possessing a history of offering exceptional automobile products ranging from small personal vehicles to lavish brands to its target customers. The head office of Ford is situated in Dearborn regio n of Michigan in the United States (Ford Motor Company, 2012). Ford was established in the year 1903 by Henry Ford. It has positioned itself as the second leading producer of automobiles in the market of the United States and in the fifth place all across the globe. In terms of recent financial competencies of Ford, it can be observed that it has earned revenue of US$136.26 billion and a net income of US$20.21 billion in the year 2011 (Ford Motor Company, 2011). 1.3 Capabilities, Strategy, Competitive Advantage of Ford Ford is recognised as a Fortune 500 listed organisation with a market share of 13.4 percent in the global perspective. Is depicted in the below diagram. Market Share of Ford in Global Market Source: (Online Marketing Trends, 2012) In order to retain its brand loyalty in the global automobile markets, the management of Ford has developed a well planned set of competencies, with the view to augment the capabilities of their individual assets. The organisation has desire d to enhance the capabilities of four segments namely human resources, production department, marketing and sales and engineering (Scribd, n.d.). Integrity is the prime competency or capability of Ford. This signifies that the employees of Ford are entirely devoted to their assigned tasks, resulting in accomplishment of organisational objectives. Moreover, team-spirit and courage are the other underlying capabilities which can be observed within the workers that help in enhancement of uniformity and consistency within the organisational hierarchy. It is essential for the employees of Ford as it facilitates in development in the level of performances, resulting in achievement of varied rewards and recognitions. In order to do so, mutual communication is also extremely essential, bringing about augmentation of knowledge and skills of the employees which are vital for development of new products. Ford also attempts to utilise inventive methods and tools while producing innovative produ cts to satisfy altering customer needs and demands in the global market. These dynamic mechanisms employed

Threat Assessment & Physical Security Case Study

Threat Assessment & Physical Security - Case Study Example Coordinate with the nurse/s and be on the same page with him or her as to what conditions would be beneficial or harmful for the overall well-being of the principal.   Be aware of certain types of foods, medication, and environmental factors that may bring about allergies or adverse reactions and be sure to steer clear of such items.  Ã‚   With his medical condition and the impending court hearing, the principal is under tremendous stress, as it is. It is important to consider these factors in looking out for the principal. Carelessness in planning and giving out unnecessary information may just cause the principal undue stress that would aggravate the already delicate situation. Always keep in mind that there are certain things without the knowledge of which the principal is better off.In addition, as head of security, always be on hand to ensure the safety of the principal.   (The Steele Foundation & Subsidiaries)Coordination with principal’s Attorneyb.   Convene wit h the principal's lawyer as to the principal's medical condition. Know the legal implications and limitations of the protection that the security entourage is supposed to provide. Coordinate with the lawyer and come up plans that fit the need of the principal within the limits of the law at the moment. Since the police are not providing any protection, constantly communicate with principal's lawyer to update oneself with the legal extent up to which protection can be provided for the principal.... Presence of cause -oriented groups in the court audience c. With the recent threats of terrorism in the city and their link to white supremacists plus the recent beating of the principal's chief assistant, the media has made speculations pointing to the principal as one of the possible perpetrators. It is important that the principal realize the importance of this piece of information and the implications of these developments to his case. There have been recent assumptions that rival white supremacist groups are trying to grab power within the organization and it is very important for the principal to take note of this development and consider possible scenarios that may erupt from this incident should this be true. Point out the possibility of these rival groups' chance to take advantage of the principal's predicament and vulnerability in pinning the blame of their actions on him. (Fein, Vossekuil, & Holden, 1995) Security in the court house d. As a very outspoken individual, the principal is prone to tactlessness in speech, impulsive reactions and violent episodes that get him into trouble more often than not. Alert the principal with the possible presence of fundamentalist religious groups, white supremacist groups, civil rights groups and other cause-oriented organizations. Remind the principal that all of these people are very sensitive about the causes that they are fighting for. Caution him to be very wary about his statements as any statement that comes out in the wrong way, although not intended may bring about protests from the different groups present during the trial. Constantly remind principal to avoid statements that contain racial slurs as it is in his nature to do so. Doing so would spark resentment and anger from the organizations that are

Marketing Essay Example | Topics and Well Written Essays - 2000 words - 19

Marketing - Essay Example A brand requires a unique name for its identification that is so very important to chalk out before it turns from a product (or service) into one of a brand. Thus this brand name need not only be unique, it also requires that the name is also what it must convey to the people in mind, how it is meeting their expectations and whether this name has a positive (aspirational) association with the product in the long run or one that takes the end customer away from it, one that can be remarked as being dissociative to say the least. Further, the message which should be used in advertising must be unique as well as fresh so that the consumers are made sure about the quality and the value for which a product is really a known name in the present times. There needs to be a clear and distinct brand positioning statement in order to meet the objectives that are desired by the company in the wake of its new marketing strategy. Strategic positioning research is conducted to determine who the cus tomers of your product/service are and what should be told about the product or service to get them to buy from you. Finding the right target and message to build your marketing plan can be crucial in the success of your product. Similarly, tactical positioning research looks at finding the short term measures which would be suited to the relevant target audiences. We can say that positioning concentrates on getting value to the buyers as concerns to the product. In recent times, positioning has fallen down as becoming a mere document that plays a game with the customers and asks them to fall into the trap of buying the product solely. It is said that the best positioning relies only on how the product will be able to solve the specialized customer queries, concerns and problems. Thus the end result of positioning is one which could be easily observed through a product being

Software Usability SLP Research Paper Example | Topics and Well Written Essays - 500 words

Software Usability SLP - Research Paper Example The homepage provides a brief description about the content of the main sections making it more user friendly to the customers. Each section is further divided in to subsections and different categories for convenience. Related links are also provided with the content of each section. A link is provided in the home page to the blog which was started in July 2009 and has several usability articles. Unlike a typical personal or commercial website, this blog is written by authors with sound professional background adding more value to the authenticity and accuracy of the article. Comments for the blog articles were also written or moderated carefully by the experts and beneficiaries in the field. Commercial advertisements such as Google ads are not run in the website following the usual practice of official websites. However site promotional announcements and RSS feeds are displayed right top corner of the homepage and other sections. The design, fonts and the colors used in the site are user friendly and comfortable. The site provides a range of specific and undiluted information on usability. However categorization seems to be lacked in this site. Most of the articles are written randomly without relating to existing articles. Although the search option is provided in the website, it is still confusing to find the needed information. If information in the main sections categorized under relevant topics and lessons (instead of random articles) are provided this will be more convenient for the target audience. Most of the articles provided in the site are short in length. Although they provide information on major topics directly, the users who visit an official government website expect more informative content than briefed information. Although the accuracy and the authenticity high number of articles as well as the length in the site is not adequate for a government official

Homestasis Essay Example | Topics and Well Written Essays - 1250 words

Homestasis - Essay Example The urinary system consists of kidneys, ureters, urinary bladder and urethra. The metanephric kidneys in humans filter the blood and forms urine which is carried by the ureters to the urinary bladder where it is stored till it is passed out through the urethra. The reflex of voiding urine is known as micturition. If the urine content of the urinary bladder reaches more than 300ml, the reflex of micturition is triggered. The urine that is primarily formed by the kidneys is highly dilute and contains a lot of salts and other substances which are beneficial and useful to the body. The urine needs to be concentrated and the salts must be reabsorbed else all of the water and important salts would be excreted leading to salt and water imbalance in the body. This is where the role of the kidneys comes in. The fact is that the structure, function and location of the kidneys help in maintaining homeostasis in the human body. It was in 1902 that Hober coined the term osmoregulation; Osmoregulation is a collective of a number of processes that regulate water content, volume and movement. Each kidney is made up of about 1.25 million nephrons which are the prime functional units of the kidneys. It is the structure of nephrons that play the most pivotal role in maintaining the homeostatic balance of the body. The structure of the nephrons is complicated and consists of three major parts- Renal corpuscle (Bowman’s capsule and Glomerulus), Nephric Tubules (PCT, Henle’s loop and DCT) and Collective tubule. Each of the parts of the nephrons play important role in formation of urine and maintaining internal chemical balance. Bowman’s capsules act as Ultrafiltration and filters out water and other substances from the plasma as the blood flows through the glomerulus except for the blood cells and plasma proteins. The glomerulus filtrate so formed passes through the tubules. During this

The Arabian Peninsula Country and Sovereignty Essay

The Arabian Peninsula Country and Sovereignty - Essay Example Israel remains the only separate country on the Peninsula. The new APC has over 25% of the world’s known oil reserves in its territory. The new country is flexing its muscle and claiming its sovereign rights over the water and in the exclusive zone that overlap into other nation’s areas in the Persian Gulf, the Arabian Sea into the Indian Ocean, the Red Sea and the Mediterranean Sea. The APC has restricted the use of the airspace it is claiming to all western nations and threatens to shoot down any aircraft whether military or commercial that flies into its airspace. Further, fearing western satellites spying on its territory from space, the APC claimed territorial sovereignty above its country into space and threatens to shoot down any satellites that fly over its territory. It is unclear if the APC has the technology to fulfill this threat but there are missile exports from Russia and China that may be able to knock out a satellite in orbit. The APC has announced plan s to increase its standing army to over 50,000 troops and is beginning construction of a deepwater naval fleet to project its influence in the region. 2.0. Statement of the Problem Some of the fundamental issues pertaining to the situation are as follows. First, can the APC claim sovereignty after Yemen, Oman, the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Iraq, Jordan, Lebanon, and Syria sought to consolidate themselves into a single nation to be known as the APC? Second, what will be scope and limits of the claim on sovereignty if this is the case? Third, up to what extent can the APC claim sovereignty over its airspace and into space? Finally or fourth, what are the threats posed by the APC on the United States of America? 3.0. Proposed USA Position: Sovereignty and History/Scope in International Law Jean Bodin first systematically analyzed the doctrine of sovereignty in 1576 in the work, Six Livres de la Republique (Shaw, 21). In the Bodin notion of sovereignty, sovereig nty is only â€Å"subject to the law of God and of nature† as the â€Å"state was regarded as above the law† (Shaw, 21). In the age of enlightenment and as the early theories were influenced by the ideas of Thomas Aquinas who maintained that â€Å"Natural Law formed part of the law of God, and was the participation by rational creatures in Eternal Law,† the notion of state sovereignty may have been subject to reason or what were considered â€Å"reasonable† (Shaw, 22). Later that time, â€Å"elements of both positivism and naturalism† appeared in the work of Vattel (1714-67), a Swiss lawyer, who â€Å"introduced the doctrine of the equality of states into international law, declaring that a small republic was no less sovereign than the most powerful kingdom† (Shaw, 26). At the same time, the idea of natural laws gave way to the concept of natural rights (Shaw, 26). Shaw asserted that international law is based on the concept of the state tha t in turn â€Å"lies upon the foundation of sovereignty, which expresses internally the supremacy of government institutions and externally the supremacy of the state as the legal person† (487). Sovereignty â€Å"is founded upon the fact of territory† (Shaw, 487). Thus, according to Shaw, â€Å"without territory a legal person cannot be a state† (487). Shaw emphasized, â€Å"A state is deemed to exercise exclusive power over its territory† (Shaw, 487). The principle of territorial integrity is the foundation of

Critical analysis Essay Example | Topics and Well Written Essays - 500 words

Critical analysis - Essay Example This crisis will peak around 2050. paragraph 2. The purpose of this article was to inform and influence. The information was given by statistics and facts. However, the statistics were projected. The problem with projected facts is the unknown. A nuclear war might occur next year and everyone could die. The article wanted to influence the reader with colorful wording and examples. The statistics were current about today’s older and younger populations. Thus the article is informational and influential. paragraph 3. The attitude or emotion type of this writer was concerned. This article would fit in the Economist.com (where it came from), a prolife leaflet, or even a book on why the world needs to have more children. It was factual, but emotional as well. It gave the feeling that the older generation is a burden. In essence, the older generation is a problem that needs to be solved. The danger is when the younger generation solves that problem, when they grow old their younger generation will solve the problem. paragraph 4. This article uses statistics to prove their points, but also uses opinions as well. For example, this article thinks in the future fewer workers will mean more job openings. The economy will falter due to fewer workers. That is an opinion. With the advancements in technology, fewer workers might be needed. The total affects of the ageing generation on political, social, and economical areas are speculation and opinion, since the author cannot predict the future accurately. The evidence this article uses is statistics on older generations. Birth rates in different countries, developing and richer ones, were given. Life span data was given. Opinions about this data were given. The conclusion was the abundant ageing population was going to burden the younger generations. The full affect will be felt in 2050. This as mentioned before is opinion due to the unreliability of

Blog Essay Example | Topics and Well Written Essays - 500 words - 1

Blog - Essay Example It also ensures that The IT services offered are affordable to the customers (Ernest, 2010). For this process to be a success, the ITIL processes must be in place. This level of management also makes sure that the quality of services offered is enhanced through a continuous procedure of agreement, close monitoring, and reporting. Secondly, service availability process is essential since it ensure that all the IT services offered are available at any one given time. The major activities here include monitoring and analysis of services and their components as well. The analysis of past mistakes is crucial to the organization because they learn how to avoid similar mistakes in future. A series of tools measures Service availability. There is the availability aspect that covers the service and response times. Help desk calls entails the response and resolution times as well as issues raised. Lastly, capacity aspect measures performance of number of users, online transactions, and report production (Ernest, 2010). Another important process entails the capacity management. This is crucial in providing the IT service in the specified right volume, in the right time and at the right place. By monitoring and analysis of the IT service capacity, this process makes sure that the services are available and are running smoothly at all times. In addition, it is useful in gathering information from other areas in the organization in an attempt to identify the needed services. It also determines the infrastructure and cost involved in implementing the services. Financial management is another crucial process in IT service management. It makes certain that the infrastructure required is obtained at reasonable prices. It is also involved in calculating the costs of providing IT service (Ernest, 2010). This is crucial to the organization in pricing its services appropriately. Thus, the